Category/Policy 1

Withdrawal from a Course/Workshop that is part of the regular schedule of courses offered by HCP Reflexology Institute.

Participants withdrawing from an inclass or combination inclass and online course, program, workshop or seminar offered and taught by HCP Reflexology Institute must be made by telephone and email confirmation.

Refund Policy is as follows:

• up to 14 days prior to start = full refund of amount paid less cost of manual and shipping charges provided prior to course onset
• from 7 and 13 days to start = 50% refund of amount paid less cost for manual and shipping charges provided prior to course onset
• up to 14 days prior to start = full refund of amount paid less cost for manual and shipping charges provided prior to course onset
• 6 days or less = no refund

Participants unable to attend inclass courses or workshops because of "Special Circumstances" within 14 days of the scheduled start date, may apply for a Credit or Refund. A credit for the full amount paid may be applied to any future courses or workshops held by the Institute. In the event of a refund, a $50.00 or 10% administration fee, whichever is greater, will be deducted from the amount to be refunded. The application of a credit or a refund is at the sole discretion of HCP Reflexology Institute.

Special Circumstances are a bonafide medical condition or a death in the immediate family. A valid medical certification by a doctor or a notorized statement of the funeral arrangements must be submitted to the Institute before a credit or refund is issued.

Category/Policy 2

Special Events

Withdrawal from a Course/Workshop that involves the presence of a guest speaker, instructor or other representative from an independent organizations that is visiting the course from outside the Province of British Columbia.

Category in a course, workshop or seminar offered by HCP Reflexology Institute, which includes the appearance of a Guest Speaker, Instructor or other Representative from an independent organization that is visiting from outside the Province of British Columbia.

Participants withdrawing from this category must be made by telephone and email confirmation.

Refund Policy is as follows:

• up to 30 days prior to start = full refund of fees submitted less any cost for literature provided prior to course onset
• from 14 to 29 days to start = 50% refund of fees submitted less any costs for literature provided prior to course onset
• 13 days or less = no refund (special circumstances cannot be applied in this category due to obligatory commitments associated with the event venue and host's fees, accomodation and travel arrangements)

Category for e-learning of a course, workshop or seminar offered by HCP Reflexology Institute online and provides a private online link to access and open educational material required for course.

No refund after on-line instructional video link has been sent to your email address.

In the event the date of a Course, Workshop or Seminar is changed by HCP Reflexology Institute, all Registrants will be provided the opportunity to attend the event at the rescheduled date or request a full refund of money paid without the deduction of an administration fee.